Who We Are
FastCloth.NG is a Nigerian online fashion store operated at https://fastcloth.ng. We sell clothing and accessories including baggy jeans, ladies dresses, palazzo trousers, shirts, plus-size fashion, wedding guest dresses, and more — delivering across Nigeria.
If you have any questions about this Privacy Policy, you can reach us via our Contact Page.
What Personal Data We Collect
When you interact with FastCloth.NG, we may collect the following types of personal data:
Account & Order Information When you place an order or create an account, we collect your full name, email address, phone number, delivery address (including city, state, and country), and order details including the items purchased, order value, and payment method used.
Payment Information We do not store your card details directly on our servers. Payments are processed through trusted third-party payment gateways. Please refer to your payment provider’s privacy policy for details on how your financial data is handled.
Communications If you contact us via email, our contact form, or WhatsApp, we collect the content of your message and your contact details to enable us to respond.
Browsing & Technical Data When you visit our website, we automatically collect your IP address, browser type and version, pages visited, time spent on pages, referring URL, and device type. This data is collected through cookies and analytics tools (see our Cookies section below).
Comments & Reviews If you leave a product review or comment on our website, we collect your name, email address, and the content of your submission. An anonymised hash of your email may be shared with the Gravatar service to display a profile picture if you use one.
How We Collect Your Data
We collect personal data through the following means:
- Directly from you when you place an order, register an account, fill out our contact form, or subscribe to our newsletter
- Automatically via cookies and tracking technologies when you browse our website
- From third-party services such as payment processors, delivery partners, and analytics providers
How We Use Your Data
We use your personal data for the following purposes:
Order Fulfilment To process your purchase, confirm your order, arrange delivery, send order updates, and manage any returns or exchanges.
Customer Support To respond to your enquiries, complaints, or after-sales requests.
Account Management To create and maintain your FastCloth.NG account, allowing you to view past orders, save your address, and manage your preferences.
Marketing Communications With your consent, to send you promotional emails, new arrival updates, discount offers, and fashion content. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails.
Website Improvement To analyse how visitors use our website, identify technical issues, and improve the overall shopping experience.
Fraud Prevention & Security To detect and prevent fraudulent transactions, unauthorised access, and other potentially illegal activity.
Legal Compliance To comply with applicable Nigerian laws and regulations, including tax and financial reporting obligations.
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance – processing is necessary to fulfil your order and deliver your purchases
- Legitimate interests – to operate and improve our business, detect fraud, and maintain website security
- Legal obligation – to comply with applicable laws and regulations
- Consent – for marketing communications and non-essential cookies, where you have given explicit consent
Who We Share Your Data With
We do not sell your personal data to third parties. However, we share your data with the following categories of service providers where necessary:
Delivery & Logistics Partners Your name, phone number, and delivery address are shared with our courier and logistics partners solely for the purpose of fulfilling your order.
Payment Processors Your payment details are processed by our payment gateway partners. These providers operate under their own privacy policies and comply with applicable payment security standards.
Analytics Providers We use website analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect anonymised browsing data. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
Email & Marketing Platforms If you subscribe to our newsletter or marketing communications, your email address and name may be stored with our email marketing service provider.
Legal & Regulatory Authorities We may disclose your data if required to do so by law, court order, or in response to a legitimate request from a government or regulatory authority.
All third-party service providers we work with are contractually required to handle your data securely and only use it for the specific purposes for which it was shared.
Cookies
Cookies are small text files stored on your device when you visit our website. We use cookies to:
- Keep your shopping cart active during your visit
- Remember your login details if you select “Remember Me”
- Analyse website traffic and user behaviour
- Deliver relevant marketing content
Types of cookies we use:
Strictly Necessary Cookies – Required for the website to function. These include session cookies that maintain your cart and login state. They cannot be disabled.
Analytics Cookies – Help us understand how visitors navigate our site. These are anonymised and used only in aggregate form.
Marketing Cookies – Used to show you relevant products and promotions on our website and across other platforms (e.g. Facebook Pixel, Google Ads).
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.
Embedded Content From Other Websites
Some pages on FastCloth.NG may include embedded content such as videos from YouTube or social media posts from our Instagram and Facebook pages. Embedded content from other websites behaves exactly as if you had visited those websites directly. These third-party sites may collect data about you, use cookies, and monitor your interaction with the embedded content.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy:
- Order records are retained for a minimum of 5 years to comply with Nigerian tax and financial record-keeping requirements
- Account data is retained for as long as your account remains active. If you delete your account, your personal data will be removed within 30 days, except where retention is required by law
- Marketing data is retained until you unsubscribe or request deletion
- Website analytics data is retained in anonymised form and does not expire
Your Rights Over Your Data
You have the following rights regarding the personal data we hold about you:
- Right of access – You can request a copy of the personal data we hold about you
- Right to rectification – You can ask us to correct inaccurate or incomplete data
- Right to erasure – You can request that we delete your personal data, subject to our legal obligations
- Right to restrict processing – You can ask us to limit how we use your data in certain circumstances
- Right to data portability – You can request your data in a structured, machine-readable format
- Right to withdraw consent – Where processing is based on consent (e.g. marketing emails), you can withdraw it at any time
To exercise any of these rights, please contact us through our Contact Page. We will respond to your request within 30 days.
Data Security
We take the security of your personal data seriously. Our website uses SSL encryption (HTTPS) to protect data transmitted between your browser and our server. We also implement security measures at the server level to guard against unauthorised access, data breaches, and malicious activity.
However, no method of data transmission or storage over the internet is completely secure. While we do everything reasonably possible to protect your data, we cannot guarantee absolute security.
If you suspect that your FastCloth.NG account has been compromised, please contact us immediately and change your password.
Third-Party Links
Our website may contain links to external websites, including our social media pages (Instagram, Facebook, X, and YouTube). This Privacy Policy applies only to fastcloth.ng. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before providing any personal data.
Children’s Privacy
FastCloth.NG is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their personal data, please contact us so we can delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. When we make significant changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Your continued use of FastCloth.NG after any changes to this policy constitutes your acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please get in touch:
FastCloth.NG 📧 Via our Contact Page 🌐 https://fastcloth.ng 📱 Follow us: @fastclothNG on Instagram
Last Updated: May 2026
