Contact Us
We're Here to Help — Reach Out Anytime
FastCloth is an online-only fashion brand. We don't have a walk-in store — but our support team is always a message away. Whether you have a question about your order, sizing, or delivery, we've got you covered.
If you receive an item that is damaged, wrong, or significantly different from what was shown, contact us within 24 hours of delivery and we’ll make it right. Items must be unworn and in original condition. We do not accept returns for change of mind, so please check sizing carefully before ordering.
The fastest way to reach us is via WhatsApp. Send us a message and our team will respond promptly — typically within a few hours during business hours (Monday – Saturday, 9am – 6pm WAT). You can also send an email and we’ll get back to you within 24 hours.
Once your order is confirmed and dispatched, we’ll send you a tracking update via WhatsApp or SMS. You can also reach out to us directly with your order number and we’ll give you a real-time update.
Follow us on Instagram and TikTok [@FastCloth.NG] to catch exclusive discount drops, giveaways, and promo codes. You can also subscribe to our newsletter to get deals delivered straight to your inbox.
We deliver nationwide across Nigeria. Delivery timelines vary by location — Lagos orders typically arrive within 12 hours, while other states may take 3–5 business days. Pay on Delivery is available on eligible orders.
Contact us on WhatsApp within 24 hours of receiving your order. Send clear photos of the item received and your order details. We’ll arrange a replacement or resolution as quickly as possible.
Love our styles? Earn commissions by promoting FastCloth to your audience. DM us on Instagram or WhatsApp with the subject “Affiliate” and our team will share the details of our affiliate/referral program with you.
Refer a friend using your unique referral link or code and earn a reward — but here’s the rule: the reward is only unlocked once the order has been successfully completed. That means the item must be delivered and payment collected upon delivery. No completed order, no reward. Contact us to join the program and get your referral link.
